Q&R: Exploration of integrated learning solutions

by Finn Patraic

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How the right learning directory can help organizations generate L&D results

Dr. Allen Partridge is the director of the evangelization of Adobe's digital learning, celebrated for his speaking in dynamic public and his insightful writing on immersive learning, gamification and education improved by AI. His doctorate in interdisciplinary studies uniquely integrates art, music, theater, philosophy and computer science, reflecting the rare intersection of creativity, technological mastery and deep critical thinking. Today, he tells us about how a myriad of products can help L&D professionals create the perfect learning experience and provide the commercial results to which they aspire.

What challenges exist in the learning value chain – for learning designers creating content, L&D administrators organizing and administering learning and learners accessing it?

The real challenge does not concern technology, it is fragmentation. Learning designers work in silos, reinvent the wheel. L&D administrators are buried in manual tasks through tools that do not speak to each other. And the learners? They are stuck in the process of navigating a labyrinth just to find the right content. When your creation tool does not synchronize with your LMS and your LMS does not connect with your virtual class, all experience is breaking down, waste time and frustrating everyone. What is really necessary is a connected digital learning ecosystem where the creation, conservation and delivery of content all work transparently, not through a bunch of disorderly bypass solutions. The visual below shows how a well integrated technological battery can repair some of these common pain points.

Adobe LM - Integrated learning solutions

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How can an integrated learning solution that can allow organizations to create, organize and provide learning to resolve the challenges highlighted above?

An integrated configuration removes slowers that learn slow. The designers do not have to juggle different tools to create and publish a course; They can directly publish the Creation tool at the LMS with one click. Administrators no longer need to drive out the reports of several systems; Instead, they get automated workflows and follow -up of progress in real time, all in the same place. And the learners? They acquire a gentle and personalized experience, which they make modules at a free rhythm or attend live virtual sessions, because the system knows exactly who they are and what they need.

Take AnalogOne of Adobe's customers. They used Adobe captive And Adobe Learning Manager To train airport technicians. With Learning Manager, they built a centralized learning center and always on which their technicians can operate, even after having finished training in level 1. Captivate facilitates the creation of video content and pushes it directly to the LMS. In addition, with creative cloud integrations, the team produces rich and immersive materials, publishes it in the LMS and the engagement engine.

The results?

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  • 14% decrease in the completion period of service tickets
  • 58% jump in skills after training
  • 70% of the learner's participation

When your tools work together, creative energy flows and learning take off.

How do Adobe's learning solutions equip L&D professionals with the tools they need to provide business results and execute their end-to-end learning strategy?

Most L&D teams are like high -level chefs: super qualified but stuck in a kitchen where the oven is in one building, the stove is in another and the ingredients are dispersed throughout the city. They end up spending more time bounced between tools than preparing significant learning experiences. Adobe's integrated solution changes this. It is like giving them a cuisine at the cutting edge of technology where everything works together. Contents created in Captivate Flows directly in Learning Manager, and Adobe Connect manages virtual formations without a hitch. Need big visuals? Photoshop, illustrator and Firefly are there, ready to leave. Suddenly, the L&D teams can resume what they like: design a hard -hitting learning that changes behavior and stimulates real results. When your tools are synchronized instead of working against each other, this is when magic occurs.

As an end-to-end platform, Adobe helps organizations to give life to their learning strategies while creating better experiences for learners, designers, instructors and administrators. With a publication with a click of captivate in Learning Manager, and the ability to manage sessions in person and virtual directly in the platform, the closely connected tools of Adobe help today L&D teams to meet the expectations of modern learners – without technological complexities.

How do you think that learning in different formats, that is to say, online, in class and virtual class, all have a role to play in conducting learning results, and how does an integrated learning solution help offer such mixed experiences?

Everyone learns differently. Some people need practice, others like to explore content at their own pace, and many want live interaction with peers and instructors. The trick is not to choose one method rather than another – it mixes them all together, like instruments in symphony. This is where an integrated solution comes into play. The result? The learners do not have the impression of jumping between random sessions – they are on a continuous journey that makes sense. Here are some examples of the real world.

A large QSR channel (modified name) uses mixed learning to train franchise staff in a new winter menu. Training combines a practice for veneer and service, with online training on cross -sale skills, so that employees can offer a complete customer experience:

A health customer (amended name) turned to peer learning to strengthen awareness and adoption of their health computer solution. By forcing professionals to interact and learn from each other, the content felt more relevant and has resonated better.

Adobe LM - Healthcare - Integrated learning solutions

And in another case, a large Nordic manufacturing company with 44,000 employees in 130 countries used personalized learning paths to guide learners using mixed and online virtual class formats. These paths combined LinkedIn learning content with live sessions and gamified challenges. The result? Learning this is significant because they meet people where they are, just when they need it.

What are the success stories of notable customers where Adobe's integrated digital learning solutions helped create an impact?

Here are two excellent examples that show how powerful integrated learning can be. One of the largest technology consulting companies in fortune 500 in the world has exchanged 16 distinct learning platforms for Adobe Learning Manager. The result? A unique system now supports 350,000 internal employees, more than 910,000 external partners and 3.8 million CSR users. It is a serious consolidation, and it works.

On a different scale and in a different corner of the world, a financial services company in South Africa used Adobe Learning Manager and Adobe Connect to deploy mixed programs to more than 1,000 learners. They used Learning Manager for the Auto-rhythmé content and Adobe Connect for live sessions led by instructors. With everything that is integrated, they automate key workflows and derive analyzes on the two platforms. The gain? A 80% availability SLA and a more fluid collaboration between several instructors offering training sessions.

How do you think that emerging technologies, such as AI, will help organizations improve learning efficiency at each stage: creation, conservation and delivery?

We only start to exploit the potential of AI in learning, and the first results are already changing. For example, at Adobe, we see the difference with our research fueled by AI in Learning Manager. Instead that learners swarmed in a sea of ​​non -relevant results, our semantic research powered by AI obtains their intention. He digs in video transcriptions, PDFs and even recordings to do exactly what they need. And it's just on the side of content conservation.

On the creation front, the AI ​​should level the playing field. Imagine the L&D teams whipping personalized learning paths on a large scale. Adobe Firefly helped convert text prompts to personalized visuals, while assistants help the authors quickly create interactive content. More weeks of development for a single course.

And when it comes to delivery? This is where the real transformation comes into play. The AI ​​will identify the learning gaps before they have an impact on performance, recommend resources just in time and adjust the difficulty of the content on the fly according to the way the learners do. We are on the point of truly adaptive and individualized learning experiences, and this future arrives faster than most people are waiting for it.

In fact, we have just launched our first assistant fed by Genai for the learning of administrators. No more excavations in the long help documents, just type your question and get an instant answer (screenshot below!). It's really as simple. Discover this short video To see the assistant admin in action and learn how it already makes life easier.

Packaging

We would like to thank Dr. Allen Parridge for sharing his ideas on mixed learning and how an integrated solution can help offer transformative experiences in different formats. If you want to know more about Adobe's learning directory, consult their Ultimate features list.

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