Workers think that managers need more training



A new survey by the Human Resources Management Company (SHRM) reveals that 84% of American workers say that poorly trained managers create a lot of useless work and stress.

The investigation of American workers, published on August 12, examined their point of view on how their supervisors are equipped to manage people, what are the most important skills for managers and how a manager can improve his own performance.

“There is no relationship in the more powerful workplace than that between people and employees,” said ShRM president and chief executive officer Johnny C. Taylor, Jr., Shrm-Scp. “While American workers challenge organizations to manage and lead differently, those who will not find themselves for them.”

Taylor noted that the new shRM Qualification of people managers (PMQ) “Provides people with people with the training and skills they need to constitute very efficient teams. By qualifying managers, HR can spend more time on strategies, cultivating culture and providing net results.”

The PMQ is an interactive virtual learning program designed to help managers develop the skills they most need to direct.

The investigation strengthens existing HRM research, in particular its 2019 report The high cost of a toxic work culture This revealed that 1 in 4 in 4 workers feared to go to work and estimated that US companies had lost $ 223 billion for a turnover caused by culture.

Among the survey results:

• Nearly 6 out of 10 American workers (57%) think that managers in a workplace could benefit from training on the way of being of better people.
• Half of the American workers (50%) think that this would help them improve their own work performance if the management skills of their direct supervisor were improved.
• More than a third of American workers (41%) believe that their direct manager could benefit from additional training in communication skills. Other areas of improvement include the training and development of their teams (cited by 38% of respondents); Time management, delegation and prioritization (37%); Manage team performance (35%); And cultivate a positive and inclusive team culture (35%).

The survey was based on a sample of 457 Americans who work were asked using the Amerispeak Omnibus survey of the National Research Center of the University of Chicago. The survey was administered from July 16 to 20.