Explore the role of AI in the strategic return of Eearning and ILT
Dr. RK PRASAD has decades of experience in business training, university education and Elearning. Today, he talks to us about how AI brings the classroom in vogue, the relentless role of humans, the preparation of a L&D future with AI, and more.
There is still a certain reluctance to adopt AI in the Elearning industry. How about L&D professionals who believe that AI is a human replacement?
Last month, I spoke with a group of learning and development leaders future of educational design. A senior executives summed it up in a sentence: “I am excited by the potential of AI and I also wonder if I will have a job in five years.” This tension? It's real and it grows.
Artificial intelligence already reshapes the way we create, deliver and assess learning. At first glance, it looks like a dream that has become reality: the development of faster content, personalized learning paths, real -time analysis. But scraping the surface, and there is a greater change in work, a bigger one that questions our hypotheses about what makes an L&D team essential.
The question we should ask ourselves is not if AI will replace us. This is this: what will still require a distinctly human touch? And how can we protect and amplify it?
On the basis of your real experiences, how does AI have an impact on the field of educational design at the moment?
Tsunami AI has already reached educational design. Do not cut this. Educational design, the profession of efficient construction, Engaging learning experiencesfaces the front automation.
Tools such as Chatgpt, Midjourney, Vyond, Synthesia and Canva's IA suite now allow one person to produce scripts, offenders, visuals and storyboards in a fraction of the time he took a team. Adaptive learning engines such as Maxlearn and Docko personalize large -scale experiences. Translation tools like SmartCat reduce the execution time and the cost of more than 50%. It's exciting. But it is also disturbing.
When a junior designer can generate a basic integration module in two hours using AI, what happened to the senior designer who took two weeks? What happens when internal commercial units realize that they can fully circumvent L&D and obtain “good enough” training?
Worse still, what happens when the intellectual property of your training equipment – your secret sauce – is absorbed by AI training data or has disclosed through unmarked platforms?
What are the limits of AI in terms of learning to develop and delivery of content?
Despite the power of these tools, AI cannot reproduce everything. He cannot train someone thanks to a difficult conversation. He cannot notice that a high potential leader withdraws during a class activity. It does not feel hesitation in someone's voice during a role -playing game.
He does not understand the beautiful disorderly shade of human behavior in real time.
This is why I believe that the training led by the instructor (ILT) and live facilitation will make a strategic return. Not as the default mode, but as the premium level; the part of learning strategy Reserved for the transformation of high challenges, the development of leadership and cultural alignment.
Because no module generated by AI, so elegant can happen again:
- Construction of confidence between humans
- Cultural sensitivity in a context of a global team
- The ability to read a room, to rotate in the middle of the session and to create a safe space
- Judgment helped through decades of experience
In short, AI is brilliant in content. But the transformation occurs in the context, and the context is always a human terrain.
How can organizations compete and their teams while adopting the potential of AI?
We incubate. Not by rejecting AI, but doubled what makes us only human. Here is what I think we have to do:
1. Preserve and prioritize live experiences. ILT and class learning offers a relational depth that digital cannot touch. Use AI to automate the “what”, and book humans for “why” and “how”.
2. raise judgment and ethics. Who will decide what behavior counts as “success” in your leadership module? Who guarantees that prejudices do not slip into your DEI training data? These are not tasks for algorithms. They require human surveillance and ethical reasoning.
3. Build emotional intelligence as a basic competence. AI does not know how to mediate conflicts, lead to anxiety or inspire confidence. You make. And it makes you invaluable.
4. Create real learning communities. While everyone automates their LMS to send elbows, you can create internal networks, mentoring circles and feedback forums where employees learn from each other, not just from the content.
5. Protect your intellectual property. Avoid downloading owner content in public AI tools. Advocation for Enterprise Quality Secure IA systems. Educate your team on the risks of “rapid leak” and the use of the shadow AI.
Here are five questions to find your human advantage. Ask yourself and your team:
- What parts of our L&D work are based on emotional intelligence or live interaction?
- What stakeholders trust us because of our judgment, not just our production?
- What moments of training have we conducted who could never have worked in an only format?
- Where do we create psychological security, not just compliance?
- What part of our experience is so rich in context that it would be impossible to simulate or reproduce?
These are the fault lines that AI cannot cross. And this is where our future is.
What do you think that the future reserves AI in learning, in particular concerning human-AI collaboration?
It will be a hybrid future, not binary. AI is not the enemy. Used wisely, it is an incredible ally, but we must be demanding. Use it to evolve, simplify and speed up. But draw a line around the work that defines your humanity.
In Commlab India, we integrate AI into our translation and rapid development pipelines. But we also organize high leadership laboratories, high -time feedback performance coaching and experiential workshops that AI could not lead.
The closing bet is that people will be more important. The AI ​​arrives for the reproducible, the evolutionary, the impersonal. Leave it. What he cannot touch – not yet, maybe ever – that's what makes you human:
- Your ability to listen deeply
- Your instinct to protect learners
- Your talent to transform growth in growth
- Your gift to connect people
The winners of the next decade of L&D will not be those who have used the most AI. They will be the ones who knew what not to put back. So look at your humanity. Design with empathy. Facilitate presence. And teach others to do the same. Because in the end, the most intelligent tools in the world will not matter if no one trusts the hands that use them.
What role do human qualities still play in educational design?
A thoughtful counterpoint: do not only be human, be exceptional. Let me offer a sweet challenge to everything I just said.
Yes, human qualities such as empathy, judgment and confidence are important. But we have to be careful not to romantize them as a permanent shelter of disturbances. AI is progressing rapidly, faster than most of us are prepared. He learns to imitate emotional shades, to adapt conversations in real time and even to simulate facilitation dynamics. He already analyzes the behaviors, the inflections of the voices and the decision -making models with a strange precision.
Thus, while we can feel safe in our “human edge” today, this advantage is quickly shrinks. This is why it is not enough to be just human. We must be exceptionally human to bring depth, creativity and originality that AI cannot reproduce or predict.
This means:
- Establish relationships that go beyond polite professionalism
- To conceive moments of learning that arouse reflection, not only recall
- Direct curiosity, not just competence
- Have the courage to ask: “What am I proposing who is really irreplaceable?”
Because the truth is, AI will soon sufficient In many areas of L&D. If we just be good enough too, we lose our lead.
So yes, I still believe that human connection will have more than ever. But only if we lift the bar on what it means to appear as leaders, designers and facilitators.
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A big thank you to Dr. RK PRASAD for talking to us and to share his precious ideas. RK was presented in our List of pioneers ElearningAnd you can read her articles by visiting her author profile On our site, where it covers the rapid development of elations, AI compatible training and much more.
At Learnopoly, Finn has championed a mission to deliver unbiased, in-depth reviews of online courses that empower learners to make well-informed decisions. With over a decade of experience in financial services, he has honed his expertise in strategic partnerships and business development, cultivating both a sharp analytical perspective and a collaborative spirit. A lifelong learner, Finn’s commitment to creating a trusted guide for online education was ignited by a frustrating encounter with biased course reviews.