Online training podcasts: creative ways to reduce work errors

by Finn Patraic

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Creative Ways To Use Online Training Podcasts To Reduce On The Job Mistakes

6 new ideas for your online training podcasts

Podcasts are not only for hearing aid learners who prefer to listen to rather than read. Each member of your team can benefit from weekly episodes that offer pointers and personal anecdotes. Especially those who are subject to errors under -employed who harm your beneficiary margin or put lives in danger. They can listen during the morning journey, before a large meeting, or on the sales floor to avoid current discharges. Even better, these support resources are discreet and downloadable. Here are 6 ready -to -use ideas for your next online training podcast.

1. Personal stories that create a connection

Tell the employees about how you have made a mistake in the past and what you have done to remedy the problem. Let them know that everyone can vacillate from time to time, even experienced colleagues who have increased the business scale. They will have comfort (and inspiration) knowing that you have lost your cool once during a conflict or poorly managed a customer complaint. Just make sure you don't get too personal. They must always consider managers, supervisors and other superiors as main examples, which can be difficult if the Elearning podcasts Make sure if the team leader really deserves his role according to the prejudices or the personal opinions they revealed during the episode. You want to establish a connection, do not make them see you under a less favorable light.

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2. Tips for troubleshooting

Produce two -minute troubleshooting podcasts that explore specific risk of compliance or task problems. If you are not aware of the pain points, do investigations and assessments to inspire you for future episodes. For example, many of your employees need help for recent regulatory changes or new task protocols. Highlight the five main current errors or the false ideas that employees should know. Then offer advice on how to improve productivity and avoid violations.

3. Quick recaps with follow -up reflections

Employees may need a brief reminder of what they learned in the certification course or what was covered during the last live event. The problem with these rapid summits is that they can cause cognitive overload. They are the size of a bite but condensed. Employees can find it difficult to attribute meaning even if they can absorb take -out dishes. Thus, Break summarizes in even smaller online training podcast sessions and incorporate tracking reflections. For example, the two -minute episode has only one part of the course of interpersonal skills. At the end, encourage listeners to assess their own performance. How have they used these skills in the past? Are there areas to improve that they should approach immediately?

4. Refreshment of conformity

Compliance generally involves rules, regulations and legal jargon. However, a compliance training podcast distills information, which is easier to understand. In addition, the narrator adds the very important human element. Especially if they share a story or an example that binds to the question of conformity and brings the point home. Develop refreshing refreshers of practical knowledge and easily consumable to strengthen knowledge and put absent employees informed. For example, customer service staff who could not attend the last workshop.

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5. Performance points

The performance management of the workplace includes a wide range of subjects, ranging from the construction of skills to mastering tasks. So, create podcasts that focus on distinct performance behaviors and obstacles. One could involve a step-by-step procedure of the sales process, while another concerns the reception of products in the protocols of the back-shop and storage in complete safety. Employees may even not realize that they have formed unfavorable performance habits, and a podcast discreetly highlights defects, as well as advice on how to avoid errors during employment and to use online training resources to further improve.

6. Series of new rental acclimatization

Start a series exclusively for new hires so that they can reduce the learning curve and have the impression of being part of the team of the first day. The episodes cover everything, from the company's dress code to the brief staff presentations. Each episode helps them find their foot and acclimatize to the new working environment. For best results, develop a unique series for each department or group. The customer service team should have their own online training podcasts which offers relevant skills and challenges. He is hosted by someone they work with every day, like their manager. They instantly form a connection because it is a person they trust and know on a personal basis. They can even be invited their own episode once they are more experienced to share their words of wisdom.

Initiated advice: pair of podcasts with listening guides

Employees could prefer to read while the host discusses the subject. Or, they must access the information but cannot listen to the episode right away. Develop listening guides for each episode that cover all the essential elements. You do not necessarily have to copy the script verbatim, although this is a good idea for employees with hearing impairments. A listening guide simply includes the main discussion points and resource links. For example, tutorials and video demos that employees can use to extend their understanding of the subject. He can also have pop quizs to test their understanding or links to additional podcasts that they will find useful.

Conclusion

Errors are forced to occur; We are only human, and that is part of life (at home and at work). However, online training podcasts can help you reduce errors and charge self -confidence to your team. Let them know that they are not alone with personal stories and troubleshooting advice. Encourage them to think about their own performance and offer memory refreshments for Jit support. Finally, offer advice on how to improve productivity and competence at each stage of the employment cycle.

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