LMS Training Resources to be sought when choosing a seller

LMS Training Resources to consider

Many organizations consider the support of LMS suppliers such as the icing on the top while it should be meat and potatoes. Learning management systems should be delivered with support tools to help you master their new features and functions. You might not predict problems now, but who knows what the future has in store for us? LMS training resources can help you resolve ownership challenges and put your team aware. Of course, you cannot expect the CEO of the company LMS to reserve a flight and withdraw a week from its busy schedule to train your team personally. But there are a few essential resources that you should consider during the selection process.

1. Documentation

Documentation can range from tips to tips; Usually printable resources or interactive PDFs that cover all the essential elements of the LMS possession. LMS training documents could provide advice on implementation or how to avoid the most common mistakes. At the very least, there should be a user guide to help you navigate the platform and introduce all its features. Some companies even keep a copy of the contract in their personal documentation database for future reference.

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2.

This is the higher level of the Seller LMS support because it involves one of their travel representatives on your site. They could also use video conference software to train your team remotely. Anyway, you can use the expertise of the seller LMS and let the questions fly. There are time constraints to consider, so gather your thoughts in advance and prioritize. The training of suppliers in person often occurs just after registration. Someone is there to help you configure the tool and perform basic customizations. This training option usually has a cost, but it is worth it if your team needs individual advice. For example, they have never used LMS before or do not know the advanced features.

3. Online tutorials

These LMS training procedures show you how to use the tool, access certain features and make the most of your new investment. Many suppliers offer tutorials for individual tasks that you need to perform in the system. Of the generation of reports to the allocation of user roles. These tutorials must be video clips rather than text control lists. In this way, you can watch each step, take a break, apply it on your platform, then take the next step. It's easier than reading and trying to absorb information at a time.

4. Webinaries

Another support tool for the first -rate LMS supplier is the always popular webinar. Live events allow you to engage directly with the supplier, as well as other users who can have advice based on past experience with the tool. Webinaries generally focus on niche subjects, such as how to use electronic commerce features or launch a gamification strategy. LMS companies generally record these events and download them on their knowledge base.

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5. Knowledge base

A collection of tutorials, demos and all other LMS training resources is at hand. The knowledge base contains all the support tools of the LMS supplier you need to implement the new system (hopefully). Suppliers generally develop the library because they add new functions or product upgrades. In fact, a stagnant repository is a major red flag if you are looking for a proactive supplier. They should make an effort to periodically update the database and include relevant resources.

6. Online forums

The aforementioned LMS training tools are all sponsored by the seller. However, there is another option. Some suppliers launch online forums and allow users to take the wheel. Of course, they are on site for moderate discussions and questions in the field from time to time. This gives users a platform to share ideas, troubleshooting advice and personal opinions. The LMS company obtains comments regarding its software and you can extend your knowledge. You could even give back and answer “beginner” questions once you have overcome the learning curve. Sellers could opt for social media groups or pages on traditional online forums.

7. Telephone care

The support and training of LMS suppliers should also include conventional methods, such as a phone number that you can call when things get complicated and you don't know how to move forward. There may be assistance tickets or contacts by e-mail instead of telephone contacts, as well as live cats where you can speak with a qualified LMS expert in real time. This is something you need to clarify with the LMS service provider in advance. What training resources are included in the pricing plan? Can you upgrade to include a more personalized support? And does this upgrade be worth the cost, or can your team manage obstacles by themselves? Remember that the LMS training gives you peace of mind. You do not plan stressful situations, but it is always good to have this safety net.

Conclusion

The LMS training is not based only on the seller's shoulders. You will have to spend time and resources to your team's education and provide continuous support. However, the service provider should give you a solid base to improve features and return on investment. If you have not already registered for a free trial, there is no time like the present. The trials allow you to assess these LMS support services and tools yourself to avoid post-purchase doubts. Add LMS training resources to your criteria and think of certain imaginary scenarios to see if they accumulate. For example, you are having a problem with user registrations: you are unable to assign a new users account or modify their password. Is there a tutorial or a video demo that can help?

Find a learning management system that offers all the training and support you need using Our exclusive online directory. Functioning research, pricing and industry model to see which suppliers educate their consumers and provide stellar customer service.